This Privacy Statement describes the practices pertaining to the collection and handling of personal information from visitors to Urbanpatioliving.com. If you have questions or concerns regarding this statement, you can contact us via the following:
Online: Click here to contact Urbanpatioliving.com via email (firstname.lastname@example.org)
Mail: Urbanpatioliving.com, 4103 Crossing Lane, Dallas, TX 75220
In order to make you feel comfortable and secure in our online store, Urbanpatioliving.com has taken steps to guard your security while making purchases online.
When you visit Urbanpatioliving.com, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, you will undergo a checkout process, during which you will be asked for your shipping and billing addresses, a daytime phone number, your email address, and your credit card number or other payment-related information. When purchasing age-restricted products, you will also be asked for your date of birth. If you request specific product information or send an inquiry to one of our customer service representatives, we will also store a record of your request along with your email address. In addition, our Web servers track various technical details about your visit, such as your computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you.
Use of Information
The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site.
Urbanpatioliving.com may also use data to improve marketing and promotional efforts, to statistically analyze site usage, to improve content and product offerings, and to customize site content, layout, and services. Additionally, this data may be shared with third parties on an aggregated basis.
Information Disclosure Required by Law
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
Urbanpatioliving.com values your business and is committed to doing everything possible to make our online ordering process secure.
Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The Urbanpatioliving.com Web site uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server.
Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your personal information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to those in highly specified roles, controlled by password protected systems, and monitored for abuse.
If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. For telephone ordering or assistance, please call 1-214-352-4690. Our fax number for orders is 1-214-352-6031. Or, send your order to: Urbanpatioliving.com, 4103 Crossing Lane, Dallas, TX 75220.
If you have any further question regarding your online security, email or contact us by phone at 1-214-352-4690.
In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our Web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.
Notification of Change